Understanding Your Invoice

Your invoice contains important information about your services and billing. Here's a guide to help you understand what each section means.

Invoice Sections

Invoice Number and Date

Each invoice has a unique number for reference. The invoice date shows when it was generated, and the due date indicates when payment is required.

Service Details

This section lists all services included in the invoice:

• Service name (e.g., Web Hosting - Business Plan)

• Billing period (monthly, quarterly, annually)

• Domain names associated with each service

• Individual pricing for each item

Payment Information

• Subtotal: Total before tax

• Tax: GST (10% in Australia)

• Total: Final amount due

• Payment Status: Paid, Unpaid, or Overdue

Viewing Your Invoices

To access your invoices:

1. Log in to clients.aisweb.com.au

2. Click "Billing" in the top menu

3. Select "My Invoices"

4. Click on any invoice to view details or download a PDF

Payment Options

You can pay your invoice using:

• Credit/debit card (automatic or manual payment)

• PayPal

Questions About Your Invoice?

If you have any questions about charges on your invoice, please contact our billing team. We're here to help!