Webmail allows you to access your email account from any computer with an internet connection, without needing to configure an email client. AISweb hosting includes three webmail applications: Roundcube, Horde, and SquirrelMail.

Accessing Webmail

There are several ways to access your webmail:

Method 1: Direct Webmail URL

Visit one of these URLs (replace "yourdomain.com" with your actual domain):

• https://yourdomain.com/webmail

• https://webmail.yourdomain.com

• https://mail.yourdomain.com

Method 2: Via cPanel

1. Log in to your cPanel account (see our guide on how to login to cPanel)

2. Scroll down to the Email section

3. Click Email Accounts

4. Find the email address you want to access

5. Click Check Email or Access Webmail

Logging Into Webmail

1. Enter your full email address (e.g., yourname@yourdomain.com)

2. Enter your email password

3. Click Log in

4. Choose your preferred webmail application:

   • Roundcube: Modern interface with drag-and-drop functionality (recommended)

   • Horde: Feature-rich with calendar and tasks integration

   • SquirrelMail: Lightweight and fast, basic interface

Using Roundcube Webmail

Roundcube is the most popular webmail client and offers a modern, user-friendly interface.

Reading Emails

• Click on an email in the list to read it

• Use the toolbar to reply, forward, or delete messages

• Use folders in the left sidebar to organise your emails

Composing New Emails

1. Click the Compose button

2. Enter the recipient's email address in the To field

3. Add a subject and compose your message

4. Click the paperclip icon to attach files

5. Click Send when ready

Managing Contacts

1. Click the Contacts icon in the top menu

2. Click Create to add a new contact

3. Fill in the contact details and click Save

Creating Folders

1. Right-click on the folder list on the left

2. Select Create new folder

3. Name your folder and click Save

4. Drag and drop emails to organise them into folders

Webmail Settings

To customise your webmail experience:

1. Click the Settings icon (gear icon)

2. Adjust preferences such as:

   • Time zone and language

   • Display density and theme

   • Signature for outgoing emails

   • Email check interval

3. Click Save to apply changes

Setting Up Your Email Signature

1. Go to Settings > Identities

2. Click on your email address

3. Scroll down to the Signature field

4. Enter your desired signature

5. Enable Automatically add signature if desired

6. Click Save

Advantages of Webmail

• Access your email from any device with a web browser

• No configuration required

• Emails stay on the server (accessible from multiple devices)

• Built-in spam filtering and organisation tools

• Secure HTTPS connection

Webmail vs Email Clients

You can use both webmail and email clients (like Outlook or Thunderbird) simultaneously. Webmail is great for occasional access, whilst email clients offer more features and offline access.

Troubleshooting

If you can't access webmail:

• Check that you're using the correct URL format

• Verify your email address and password are correct

• Clear your browser cache and cookies

• Try a different web browser

• Ensure your domain's DNS is properly configured

Need Help?

If you need assistance accessing webmail, please contact our support team through the client area.