Email forwarding allows you to automatically redirect emails sent to one address to another email address. This is useful if you want to consolidate multiple email accounts or ensure you never miss important messages.

Accessing Email Forwarders

1. Log in to your cPanel account (see our guide on how to login to cPanel)

2. Scroll down to the Email section

3. Click on Forwarders

Creating an Email Forwarder

1. Click the Add Forwarder button

2. In the Address to Forward section, enter the email address that will receive the forwarded mail

   • Enter the username (the part before @)

   • Select the domain from the dropdown menu

3. In the Forward to Email Address section, choose one of the following options:

   • Forward to email address: Enter the destination email address where you want emails forwarded

   • Discard and send an error to the sender: Reject the email with a failure message

   • Advanced Options: Use this for multiple destinations or piping to a program

4. Click Add Forwarder to save

Forwarding to Multiple Addresses

To forward emails to multiple addresses:

1. When creating the forwarder, click Advanced Options

2. Enter multiple email addresses, one per line

3. Click Add Forwarder

Forward and Keep a Copy

To forward emails whilst also keeping a copy in the original mailbox:

1. Create a forwarder as described above

2. In the Advanced Options, add both:

   • The destination email address

   • The original email address (this creates a copy in the original mailbox)

Managing Existing Forwarders

To edit or delete a forwarder:

1. Go to Email Forwarders in cPanel

2. Find the forwarder you want to modify

3. Click Delete to remove it, or click Edit to modify the destination

Domain-Level Forwarding

You can also set up a catch-all forwarder that forwards all emails sent to non-existent addresses on your domain:

1. In the Forwarders section, scroll down to Domain Forwarders

2. Click Add Domain Forwarder

3. Select the domain

4. Enter the destination email address

5. Click Add Domain Forwarder

Warning: Domain forwarders can result in a lot of spam being forwarded to your main account.

Troubleshooting

If forwarding isn't working:

• Check that the forwarder is listed in your Forwarders section

• Verify the destination email address is correct

• Check the destination email's spam folder

• Ensure the destination email server isn't blocking forwarded emails

Need Help?

If you need assistance setting up email forwarding, please contact our support team through the client area.